Scheduling Changes and Cancellations

For your convenience, we offer flexible scheduling options. If you need to modify your timetable or make any other changes to your transportation services, please do so before 6:00 PM the day prior to your scheduled pick-up. After this time, changes may be subject to additional fees or availability constraints. In the event of a flight delay, we will be attentive to your actual arrival time. However, if you miss your scheduled flight, we cannot guarantee a rescheduling of your transportation service, and no refund will be provided. It is crucial that you notify us immediately if you miss your flight, as this will increase the chances of rescheduling at no additional cost.

Refund and Payment Policies

Cancellation Refunds
 If you need to cancel your transportation service, please do so at least 24 hours prior to your scheduled pick-up time to receive a full refund. Cancellations made within 24 hours of the pickup time are not eligible for a refund.

Payment Processing
Refunds made by credit card can take 3 to 30 days to be reflected, depending on your bank’s policies.

Refunds made through PayPal are processed within up to 10 business days. Please note that PayPal retains a 5% commission fee on the refund amount, which is beyond our control.